expert service
Blue Giant Solutions is staffed by a dedicated team of sales and service specialists who sell you the equipment you need and ensure that it is always installed, maintained, and serviced in a timely and professional manner. Our team has a combined total of over
400 years of industry experience, so you know you're in good hands.
Blue Giant solutions Account Managers
Blue Giant Solutions Account Managers match customers with solutions that are designed and customized to suit their intended application. They also provide expert advice on selecting the right equipment, maintaining it correctly, and improving the total cost of ownership for the customer.
All Blue Giant Solutions Account Managers are recipients of the Sales Diploma from Blue Giant University, where they are educated on best customer service practices in addition to the features, benefits, and advantages of Blue Giant dock equipment.
Blue Giant solutions Installation and Service Technicians
Blue Giant Solutions Installation and Service Technicians support the integrity of your loading dock equipment by following best installation practices, carrying out planned maintenance and responding rapidly to emergencies. They arrive at every site in a fully equipped service vehicle, ready to deliver the services needed.
All Blue Giant Solutions service technicians are certified at Blue Giant University, which is scheduled several times a year to educate attendees on best installation practices and industry safety standards.